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Store Rating: (4.6)
Customer Popularity 1-800-Flowers.com is a popular flower and gift store and WowCheap visitors frequently make purchases in their online store.
Website Design
The website has great design features including variable columns, excellent image and color use. The subtle borders are also a very nice touch.
Product Information Products are described well with images of each selection that can be enlarged.
Ordering Process The ordering process is quite simple. It takes about four steps to checkout. The checkout menus are very easy to navigate and understand.
Customer Satisfaction and Return Statement They guarantee 100% satisfaction with your purchase and you may return any item for a full refund.
Website Performance
The website has performed without any flaws accept for the demo for the E-mmediate gifts did not work when we tried it.
Bonus Stars Five stars are awarded to all sites with 3 or more special offers for WowCheap shoppers.
Overall Website result 32/7 = 4.6
Website Review: 1-800-Flowers really has a great design for a flower site. Everything, from the images to the color scheme, fits perfectly with what a customer expects to feel when going into a florist. Locating a gift is easy on the 1-800-Flowers.com site. Under the "In Season" category you'll find various seasonal selections. Another category is their, "Everyday Celebrations" where you can find wedding or birthday gifts and many other gifts for everyday celebrations. They also have a category for sentiments where you can find a gift just because you want to give someone a gift. The ordering process is simple and easy to use. If you need to send a last minute gift then you can have their E-mmediate Gifts send an e-mail to the recipient of the gift, letting them now that you have remembered them and that a gift is on the way. Customer service is very good at 1-800-Flowers. They have a customer service chat that is available 24 hours a day on their website. Our overall rating of 1-800-Flowers.com is 4.6 stars out of a possible 5.
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Additional Information
Shopping Services: product search featured products
new products
search by price.
In Season
Everyday Celebrations
Sentiments
Payment Methods: Visa
MasterCard
American Express
Discover/NOVUS
Diners Club
Delivery Info: Same day delivery.
International delivery.
Customer Service: 1-800-468-1141
Physical Address: 1-800-Flowers.com
1600 Stewart Avenue
Westbury, New York 11590
United States
terms & conditions
(4.6)
